LMS (Learning Management System)
Platform focused on training administration: enrollment, tracking, reporting. Historically built for HR teams more than learners. Often perceived as rigid and austere.
Glossary
The vocabulary of modern learning, in plain words.
LXP, LMS, RAG, embeddings, AI agents, vectorization… terms that come up constantly. Here are our definitions, written for L&D and People teams who want to understand without jargon, with concrete examples anchored in corporate learning.
Platforms & ecosystem
LXP (Learning Experience Platform)
New generation of platforms focused on learner experience: recommendations, adaptive paths, gamification, short content. Hopra goes further with native AI integrated at every layer.
Tenant
Client instance of the platform. In a multi-tenant architecture like Hopra, each tenant has its own branding, content, users, with strict data isolation. A single organization can run multiple tenants (by business unit, brand, geography).
Native multi-tenant
Architecture where a single codebase serves N simultaneous clients, each isolated from the others. Enables fast deployments (48h at Hopra) and upgrades without migration, with massive infrastructure economies of scale.
White-label
Commercial model where a product is resold under the client's brand. Hopra offers full white-label: web branding, mobile app, communications, with no editor mentions.
Customer education
Training of end users of a product or service. Becomes a strategic lever for SaaS editors: reduces churn, accelerates adoption, creates product ambassadors.
AI, agents & RAG
Native AI
Platform where AI is the system's architecture, not an added feature. Every interaction flows through the AI engine. As opposed to AI "glued onto" a legacy tool.
AI agent
Autonomous program powered by an LLM, specialized for a precise task. An enterprise AI agent can read documents, synthesize, create, coach. Hopra ships 4 specialized agents: Creation, Coach, Knowledge, Analytics.
RAG (Retrieval-Augmented Generation)
Technique that grounds AI answers in a trusted document base. The AI retrieves relevant passages (retrieval) before generating an answer (generation) with source citations. Zero invention, everything is traceable.
Embedding
Numerical representation of a text's meaning, as a vector. Two passages about the same idea will have close embeddings, even using different words. This is what enables semantic search.
Vectorization
Process of turning content (text, image, audio) into an embedding. At Hopra, your knowledge base is vectorized continuously to power semantic search and RAG.
Semantic search
Search that understands the meaning of a query, not just keywords. "How to handle burnout" will find a document on professional exhaustion, even without the word "burnout".
LLM (Large Language Model)
Massive language model (GPT, Claude, etc.). LLMs alone hallucinate easily. At Hopra, they're systematically framed by RAG on your base to guarantee traceable answers.
AI hallucination
When a language model invents an answer that sounds right but is false or made-up. RAG and grounding in your sources drastically reduce this risk.
AI copilot
AI assistant embedded in an application to continuously help the user. Hopra offers a learner copilot (conversational coach) and a trainer copilot (pedagogical creation assistant).
Fine-tuning
Refining a language model on specific data to specialize it. Expensive and rarely needed when RAG is enough — Hopra prefers RAG to stay agile and protect your data.
Compliance, identity & standards
Qualiopi
Mandatory French certification for training organizations wanting access to public funds (CPF, OPCO). Requires strict traceability of every learning path. Hopra industrializes this traceability without extra friction.
GDPR
European regulation on personal data protection. Mandates EU hosting, right to erasure, portability, explicit consent. At Hopra, compliance by design — European hosting, zero third-party sharing.
SAML / OIDC SSO
Enterprise single sign-on protocols. SAML 2.0 for legacy Microsoft ecosystems, OIDC for modern systems. Both supported by Hopra with SCIM provisioning.
SCORM
Pedagogical content packaging standard (1.2, 2004). Still omnipresent in corporate catalogs. Hopra reads and writes SCORM to interoperate with your existing content.
xAPI (Tin Can)
Modern pedagogical tracking standard, more granular than SCORM. Tracks learning activities beyond a single course (mobile, experiential, social learning). Hopra is xAPI-native.
LTI (Learning Tools Interoperability)
Integration standard between an LMS/LXP and third-party pedagogical tools. Lets you embed an external tool in a path without auth break. Supported by Hopra.
Measurement & pedagogy
Micro-learning
Short pedagogical format (3-8 minutes) designed for mobile consumption and in-between moments. At Hopra, micro-learning capsules are AI-generated from your source documents.
Adaptive learning
Approach where the path adjusts in real time to each learner's level, pace and preferences. Hopra's native AI makes adaptive learning accessible without complex setup.
Completion rate
Percentage of learners who complete a path. Industry median: 15-30%. With Hopra's premium experience + AI, our pilots see × 2.4 vs legacy LMS.
Cohort
Group of learners following a path together, with collective dynamics (leaderboards, challenges, rituals). Hopra's manager layer lets you run multiple cohorts in parallel.
Bootcamp
Intensive path over a short period (1 to 4 weeks) with sustained pace and precise objectives. Hopra lets managers launch bootcamps for their team in a few clicks.
Gamification
Integration of game mechanics (XP, streaks, badges, tournaments) in learning. At Hopra, gamification is architectural: adaptive progression map, seasons, 110+ badges.
Weak signal
Subtle indicator of a risk or opportunity detected before the trend becomes obvious. Hopra's AI agents detect drop-off weak signals to allow early intervention.
Let's talk
Let's see if Hopra is right for you.
15 minutes, a concrete case, sharp answers. No pitch, no sales rep.
Book a demo
We reply within 24 business hours. Your data stays in Europe.